Shipping Policy

Processing Time:
Orders are processed within 2–4 business days.

Delivery Time:
Standard delivery takes 7–10 business days, though in some cases it may take up to 15 days depending on your location and courier conditions.

Tracking:
You’ll receive an email with tracking details once your order has been shipped.

Incorrect Address:
Please ensure your shipping address is correct before placing an order. Elaura Collection cannot replace or refund orders shipped to incorrect addresses provided by the customer.

Delays:
We are not responsible for delays caused by customs, weather, or courier issues, but our team will always assist in tracking and resolving them promptly.